Resilience Integration Specialist
Program for Ethics and Care Ecologies (PEaCE)
Hamilton Health Sciences
(full-time, permanent position)
Application Deadline: September 13, 2021
Job Number: 89510
Program and Context
The Program for Ethics and Care Ecologies (PEaCE) at Hamilton Health Sciences (HHS) invites applications for a Resilience Integration Specialist. The PEaCE program is an innovative, interdisciplinary and region-wide program that includes: clinical and organizational ethics practice at HHS; collaborative regional ethics services; Medical Assistance in Dying (MAiD); psycho-spiritual care; and resilience support services for staff, teams, physicians and leaders.
HHS has a tradition of excellence and innovation in fostering an organizational culture that recognizes the intrinsic connection between the resilience of healthcare providers and the quality of patient care. Over 10 years ago HHS began this journey by developing mindfulness programs specifically tailored to the needs of healthcare providers, to support stress reduction, improve team function and communication, and enhance the overall wellness of staff. To date over 4000 staff, physicians and leaders have participated in the mindfulness and resilience education programs offered through PEaCE. However, HHS has also been a leader in moving beyond individual wellness strategies by embedding resilience into the various operations of the organization. HHS has contributed to research regarding the effectiveness of mindfulness education and communities of support to address burnout, empathic strain, and moral distress.
The growth and success of the mindfulness-based programs, combined with emerging literature on the impacts of doing caring work on those in health care spurred the development of a new position, the Resilience Integration Specialist, over two years ago. This role has successfully increased awareness across the hospital regarding the impacts of doing high-stress, trauma- exposed work in healthcare. The Resilience Integration Specialist collaborates with interdisciplinary stakeholders to create innovative interventions geared to successfully navigate and minimize these impacts through individual, team and organizational practices. The impacts of trauma-exposed work on the healthcare community was brought into sharper focus through COVID-19. The PEaCE program led the development of a comprehensive Resilience Support Toolkit that was made publicly accessible to support the resilience of staff, physicians, leaders and learners across HHS and far beyond. The addition of a new Resilience Integration Specialist role to the PEaCE program will build on this foundation of innovative practice and systemic transformation to create resilience services and programs to support the healthcare workforce in the pandemic recovery phase and beyond.
Hamilton Health Sciences is comprised of six hospitals and a cancer centre, with 15,000 staff, researchers and physicians, serving more than 2.2 million residents in Central South West Ontario. We’re the only hospital in Ontario that cares for all ages, from pre-birth to end-of-life, making HHS one of the most comprehensive healthcare systems in Canada. We offer world-leading expertise in many areas, including cardiac and stroke care, cancer care, palliative care and pediatrics. HHS is an academic health centre affiliated with the Faculty of Health Sciences at McMaster University. This allows patients to benefit from innovative treatments/research, and staff and students to actively participate in research and teaching endeavours.
Home to more than half a million residents, Hamilton is situated at the western tip of Lake Ontario midway between Niagara Falls and Toronto. Hamilton has a rich and diverse cultural community with a thriving artistic scene, its own professional theatre company, art galleries and professional sports team. Hamilton is renowned for its beautiful waterfalls, forests and wetlands; the Royal Botanical Gardens and the Bruce Trail are within minutes of the hospital sites.
Resilience Integration Specialist
Optimal functioning for workers in the high stress, trauma-exposed environments of healthcare requires an ecological and integrated approach to supporting workplace resilience. The Resilience Integration Specialist seeks to bring to the organization embodied and integrated practices, tools and resources based in neuroscience and trauma-informed care to promote learning, innovation, quality and compassionate care. The goal is to support leaders, staff and physicians to feel energized, inspired, and fulfilled in their healthcare work by creating systems/processes, team and leadership support, and individual practices that integrate resilience, meaning and connection into the flow of the workday.
Recognizing the links between patient outcomes and the wellness of staff, this role is designed to influence/shift culture, organizational ecology, and behaviours to embrace resilience as a core tenant of healthcare practice that feeds engagement, creativity, better patient outcomes and compassionate care.
The Resilience Integration Specialist reports to the Director of the PEaCE program, and works collaboratively with a variety of stakeholders to design and deliver services which include:
- Growing and enabling the implementation of an ecological model of resilience which is grounded in trauma-informed care principles and embedded into the flow of work and the structure/cutlure of the organization
- Designing and building practices, processes and programs that successfully navigate the inherent impacts of doing high-stress, trauma-exposed work to foster embodied compassionate care and promote joy in work
- Coaching, consulting and support leaders (Executive to Frontline Managers and Physician Leaders) physicians and staff in integrating individual, team and organizational resilience practices
- Reviewing emerging literature and best practices to engage in knowledge translation to design evidence-based education and other resilience interventions (such as mutual support debriefings, communities of practice, etc)
- Participating in research to advance the field of resilience in high-stress, trauma–exposed environments
To fulfill these accountabilities, the Resilience Education Specialist will:
- have an extensive understanding of high-stress, trauma-exposed work impacts, trauma informed care prinicples, change management, and designing interventions that can be piloted and measured for success
- educate stakeholders about resilience and mental health in high-stress, trauma-exposed environments
- facilitate various types of resilience supports and interventions such as mutual support debriefings, specific team intervention strategies, etc
- advocate for individual, team, and leader resilience practices, policies and systems changes
- develop structures, resources and research to enhance the integration of resilience practices in healthcare
- collaborate to enhance resilience practices across all programs and populations in the hospital and with community partners
- contribute to corporate committees, strategic projects and initiatives related to resilience
- recruit, train and mentor resilience champions across the organization that will help integrate practises
Master’s Degree: Relevant post degree Health Related designation (preferably in a regulated health profession with mental health experience) and 7-10 years work experience
Experience that has the relevance and complexity to demonstrate ability in the following:
- Knowledge and application of resilience, ecological/systems, mindfulness/compassion, occupational stress, trauma exposed environments, and trauma informed practices
- strategic planning, project management and organizational change processes
- forging strong internal and external partnerships; ability to work collaboratively in a team-based environment to reach objectives of the group/unit/team
- consulting, coaching, mentoring to foster resilience and transform culture
- writing for, presenting to, and facilitating to a variety of audiences
- building effective relationships with diverse stakeholder
- developing, planning, organizational, problem solving, and decision-making and conflict resolution skills
- developing, implementing, and delivering training/educational programs for adult learners
- developing, implementing, and delivering strategies for systemic changes to support resilience and psychological safety
- leading by influence and inspiration
- complex, multifaceted operations in health care are understood
- Having led complex change projects or scenarios
Scheduled Work Hours
Monday to Friday, days
Apply through the Hamilton Health Sciences website by clicking here
All internal and external applicants may ONLY apply via the Careers website.
Application MUST include:
- current CV
- Letter of Intent (explaining interest in the position and qualification for the role)
- Names of 2 references (contacted only after interview)
Deadline for application: September 13, 2021
Direct Inquiries to: email@example.com