Important Information About the 20/20 Vision Conference in Cleveland

Please read the following letter from the Strategic Partners  putting on the 20/20 Vision conference in Cleveland


To:         ACPE, APC, CASC/ACSS, NACC, NAJC members

From:   Association Leaders

Date:     March 9, 2020

Re:         Our Vision 20/20: The Future of Spiritual Care Conference in Cleveland, May 11-14, 2020 and the Coronavirus

We are closely monitoring the Covid-19 (Coronavirus virus) developments through the World Health Organization and the Center for Disease Control. This is a fluid and evolving situation.  While some large conferences and events have recently been canceled, it is important to point out that those events were due to begin later this month, while our conference is still more than 8 weeks away and altering plans right now would be premature.

As we continue to prepare for our Vision 20/20 Conference, we remain confident in the preparation by the Huntington Convention Center and our host hotels to ensure a safe environment. We realize this situation could change but currently, we are proceeding with hosting our joint conference and look forward to welcoming you to Cleveland, OH.

We will continue to provide you timely updates and information over the coming weeks and during the conference. We appreciate your patience and confidence as we work together to make the best-informed decisions to ensure your health and safety.

We feel confident moving forward with our plans because we remain in close communication with the convention center and the host hotels. They are taking all the protective steps, as well as all the onsite precautionary measures, to maintain a healthy environment. This includes protocols for cleaning staff, increasing frequency of disinfecting and cleaning most commonly touched areas, posting information, and maintaining communication with local health agencies. They have a big stake in making this a virus-free and successful event.

We have received a few cancellation requests, and some of your employers have issued travel restrictions and/or restrictions on attending conferences. We understand and respect those precautionary decisions. This may affect some folks, but not the majority of conference attendees.

To help you and the conference planners, we extended the cancellation deadline until Friday, May 1st to provide you more time to consider your best choice.

To date we have more than 1,300 individuals who have registered, and we continue to receive registrations. We have four excellent plenary speakers, and nearly 100 other workshops and events for attendees.

Factors we need to consider for cancelling the event would be:

  • A government ban on travel
  • Closure of the Huntington Convention Center by the Ohio Department of Public Health
  • Closure of our host hotels

From our risk management perspective, we are being advised that cancelling an event without one of these factors involved could result in loss of insurance coverage obtained to protect the event and us as host organizations. We have tabulated the costs right now to be over one million dollars, including contractual obligations for hotel rooms, food and beverage orders, convention center fees, audio visual and labor contracts, exhibit hall and audio recording services, travel, and many other costs. While we realize that finances are not the driving factor, we also need to be good stewards of your, our members’, financial resources.

So, we ask for your continued patience and partnership with us, as we learn more.

We look forward to a wonderful, historic gathering in Cleveland. If you have not yet made your reservations, please visit our conference website for more details.

Download PDF of this letter.


New information regarding COVID-19 is constantly updated. For the most current status, please visit the Ohio Department of Health site at


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