CAPPE 2004 Ottawa

Discovering Soul in Our Organization

Thursday – Saturday
February 5-7, 2004

Château Cartier
1170 Aylmer Rd.
Gatineau (Aylmer sector)
Near Ottawa


The conference highlights four keynote speakers. The first is Sr. Elizabeth Davis who is renowned for her health care management and ethics perspectives in organizations. The second is a well-known musician, teacher and author, Michael Jones. The third is a team of people who have completed research on the topic of “trust” in organizations. The team includes Carol Faull, Jim Allen, and John Della Costa of the Centre for Ethical Orientation. The guest speaker for the Wednesday evening President’s Reception address is Rev. Doctor Pierre Allard, Assistant Commissioner for Correctional Services Canada.

Speakers’ Biographical Notes

Pierre Michel Allard
The Reverend Doctor Pierre Allard is, since 2001, the Assistant Commissioner, Community Engagement for Correctional Services Canada (CSC). In that capacity, he is responsible for engaging the public in ensuring the protection of society. Pierre has been engaged in building partnerships with volunteers and in the spiritual sustenance of prisoners. His work has placed him at the forefront of the restorative justice movement, which brings together communities, offenders, and victims of crime to discuss the effects of criminal acts on the community. He speaks regularly about Corrections, both nationally and internationally, and is a course instructor in Restorative Justice at Queen’s University. Throughout his career, Pierre has been the recipient of numerous awards in recognition of his work in the community and in the field of corrections. Of note, in 1998, he received the first Head of the Public Service Award and, at the Canadian Criminal Justice Association (CCJA) Congress in Halifax, June 2001, he received both the Achievement Award and the Good Samaritan Award. The Governor General presented Pierre Allard with the Meritorious Service Medal (MSM) in September 2002. Pierre Allard is also the President of the International Prison Chaplains’ Association (IPCA).

Sister Elizabeth Davis
Elizabeth Davis has worked in the fields of education and health care all her life. She taught for 13 years in several high schools in Newfoundland. In 1986, she became the Executive Director of St. Clare’s Mercy Hospital and, in 1994, the first President and Chief Executive Officer of the Health Care Corporation of St. John’s. Currently, she is a member of the Canadian Health Services Research Foundation, the Medical Council of Canada, and the National Board of Medical Examiners of the United States. Her interests include values and ethics in these changing times, leadership in health care, and women and leadership. Among her recent honours is an Honorary Doctorate from Memorial University of Newfoundland. During 2002-03, Elizabeth served as one of three commissioners on the Royal Commission on Renewal and Strengthening Newfoundland and Labrador’s Place in Canada. Presently, she is a doctoral student at the University of Toronto.

Michael Jones
Michael Jones is a composer, pianist, author, leadership consultant and educator. A Juno nominee in 1992, he has composed and recorded 11 popular solo and ensemble albums which have served as a benchmark for solo piano recordings and helped popularize and define the emerging genre of contemporary instrumental music worldwide. Michael began his recording career in 1981 during a break from a long and successful practice in organizational and leadership development. He first integrated his music in 1992 in leadership seminars as a Senior Associate with the MIT Dialogue Project and Dia logos, a Cambridge – based consulting and education company. There he served as a core faculty member in their introductory and year-long programs for leaders in dialogue and the art of thinking together. Now, through his own company Pianoscapes, Michael blends personal narrative, dialogue practice and musical performances to show how attention to such practices of adaptability, voice, alignment and shared meaning can re- invigorate leadership and work environments with a shared sense of trust, ethical responsibility and creativity in the midst of increasing uncertainty, surprise and constant change. Michael has brought his message to such forums as a Retreat Director for The Mission and Mentoring Programs at St Joseph’s Health Care System in California and Texas as well as serving as a speaker for the United Methodist Conference, The Academy of Management, The Minneapolis Masters Forum, The Greenleaf Center for Steward Leadership, The Milwaukee Business Performance Network, The International Leadership Association and the University of Texas, College of Business. Michael’s ideas have been reported in The Washington Post, Across the Board, Management Review, and other press and media coast to coast. His essays and articles have been published in a variety of journals and periodicals including The Journal of Quality and Participation, Reflections – The SOL Journal published by MIT Press for the Society of Organizational Learning, Focus on Leadership; Servant – Leadership for the 21st Century published by John Wiley and Sons, and Leverage published by Pegasus Communications. He holds a B.A. in Music and Psychology from Mount Allison University (1966) and an M.A. in Adult Learning and Education Theory from the University of Toronto (1976). He is a Charter Consulting Member of the Society for Organizational Learning (SOL)a leadership faculty member with the Executive MBA Program at the University of Texas, San Antonio, and is a Senior Fellow with the James McGregor Burns Academy of Leadership at the University of Maryland. His web site is

Carol Faull, Jim Allen, John Della Costa
Carol Faull joined the Centre for Ethical Orientation in 2002 on completion of a well planned, year-long sabbatical. Carol spent six years as an expatriate with Montreal – based Telesystem where she launched and/or managed successful wireless telecom startups in India, Romania, Brazil and the United Kingdom. While her postings were dominated by senior management positions in Operations, Carol had the opportunity to lead the strategic planning function for Telesystems’ four Brazilian companies utilizing the Corporate Strategy Board in D.C. and Columbia’s Executive Strategic Planning Program in New York. Carol brings a unique perspective on leadership to the Centre for Ethical Orientation given her many years of experience in business and international cultures.

Jim Allen was, until November 2002, the Executive Vice President and Head of Customer Marketing at CICB. In this position, he was responsible for advertisement, marketing planning, market research, data base marketing and data warehousing. Jim has held a number of positions with CICB over the years. Prior to CICB, he was an urban planner with the IBI Group and the Region of Peel. He holds a Masters degree in Urban Planning from Queen’s University of Kingston. He is currently working on a white paper on ethics and trust. At the same time, he is also attending the University of Toronto, where he is enrolled in the Masters of Divinity Program.

John Della Costa is the Founder of the Centre for Ethical Orientation (CEO), a Toronto-based consultancy working with business and non-government groups to foster a global ethic for the global economy. Collaborating with the Global Dialogue Institute (Philadelphia, PA) and the Ethics Officers Association (Bedford, MA), CEO has been working on a project to fashion an ISO-based ethics certification program for multi-national companies. The author of four published books internationally, John has spoken at conferences around the world including the Vienna Peace Summit in Austria, the London Forum, the Jakarta Interfaith Dialogue and the Global Business Form at the United Nations Millennial Summit in New York. His articles have appeared in the Financial Post Magazine, the Report on Business Magazine, Marketing Magazine and the International Herald Tribune. CEO has worked with a host of clients, including CICB, Motorola, Bell Canada, TransAlta, EBC Financial Group, the Ministry of Health and Long Term Care, Health Canada, L’Arche Daybreak, amongst others. With his wife – writer and teacher Lucinda Vardey – he has begun course worktowards a doctorate fusing business and theology.