Manager, Spiritual Care – Toronto

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The Manager, Spiritual Care is accountable for providing leadership, direction and expertise in all aspects of the Spiritual Care program at St. Joseph’s Health Centre and St. Michael’s Hospital, ensuring that Spiritual Care Services are aligned and represents the diverse spiritual, religious and cultural needs of our patients, within the framework of a Catholic health care network. The purpose of the role is to promote a vision of Spiritual Care excellence by:

  • Providing strong contemporary leadership for Spiritual Care in relation to the network’s mission and values and strategic organizational initiatives
  • Leading and overseeing all activities related to the development, implementation, engagement and operation of a robust Spiritual Care program
  • Leading, directing and developing internal crisis responses, facilitating debriefings and memorials, following established tragedy protocols
  • Providing spiritual counseling for patients and families
  • Ensuring that leading edge Spiritual Care programs are implemented for the education of staff and managementDUTIES & RESPONSIBILITIES:
    • Develops and implements new spiritual care service policies/procedures and reviews/revises existing policies and procedures
    • Provides leadership and participates with other disciplines in the training/development of management and all Hospital staff in the area of ensuring spiritual needs and valuing diversity of patients, families, volunteers and physicians
    • Works closely with the Director of Clinical Ethics to develop and implement policies, procedures and standards for addressing issues of an ethical nature from both a clinical and management perspective
    • Participates in strategic planning initiatives from an organizational, programmatic and departmental basis
    • Facilitates the ministry of community clergy and faith group representatives
    • Raises the visibility and awareness of spiritual care issues, specifically as they impact the health of patients and families
    • Develops Spiritual Care training awareness materials and other communications to increase employee awareness of the services offered by the department to assist with their patient care initiatives
    • Experienced in facilitating a Clinical Pastoral Education (CPE) program, providing assistance to CPE students, educators and supervisors in providing high quality education and high quality spiritual care service
    • Forecasts/develops and manages the annual operating budget for Spiritual Care Maintains responsibility for developing and executing human resources strategies for attracting, hiring, managing, developing and motivating staff
    • Provides direction/leadership for the team as a coach and mentor, defining accountabilities while directing and supporting the achievement of performance goals
    • Conducts performance reviews, of direct reports, e.g., Staff Spiritual Care Practitioners and Administrative Assistant, as required, to ensure excellence in the provision of work activities, taking appropriate corrective action, where appropriate, up to and including termination, as required to meet identified departmental needs
    • Develops and executes strategies to build and foster an effective team environment and a culture built on respect, trust, wellbeing and lifelong learning for staff
    • Provides advancement opportunities for future leaders, acting as a mentor for staff to facilitate the development/attainment of leadership skills and technical competencies for the provision of excellence in work activities
    • Oversees and approves scheduling of staff for respective Hospitals, ensuring adequate coverage for both Spiritual Care and Sacramental coverage

    QUALIFICATIONS:

    • Completion of a Master’s Degree in Theology
    • Specialist certification with CASC and/or working towards teaching supervisor certification preferred
    • A minimum of 5 years’ clinical pastoral care experience in a health care setting preferred
    • A broad understanding of the Catholic tradition, the ethical and religious directives for Catholic health care, Catholic social teachings, and knowledge and understanding of other faiths and traditions
    • Experience managing staff and budgets
    • Strong verbal and written communication skills
    • Demonstrated effective skill level in collaboration, negotiation, conflict management, human resource management and financial management
    • Ability to network effectively with peers in other hospitals and organizations
    • Ability to lead and have the respect of people via knowledge base, interpersonal skills and ability to develop working documents

     

    To Apply: Qualified applicants should submit a resume and covering letter to: rainfordm@smh.ca

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